Car buying isn’t like it used to be — and that’s a good thing. The motto at Doral Buick GMC is “where car buying is made simple.”
Gone are the days of spending hours on dealership lots searching for the best car at the best price. At Doral Buick GMC, the VIP experience starts on the Internet.
“More than 70 percent of our customers research the vehicle and price online,” said Aric Gasper, Doral Buick GMC’s managing partner. “Customers shop from the comfort of their home or office and chat with our online sales specialists. When they come in, they’re ready for a test drive and visit to the finance office. The process of buying a vehicle can take as little as 45 minutes.”
Once at the dealership, customers will find a recently renovated, state-of-the-art facility. After a two-year, $2.5 million renovation, Doral Buick GMC now touts a sleek and modern showroom, service drive and Certified Service Department. The new customer lounge, Internet café and kids’ playroom provide customers and their families with enhanced comforts when visiting the dealership.
More exciting things are happening in 2013. Gasper confirmed that most GMC and Buick vehicles will be launched with significant updates or full redesigns. “This includes GMC’s full-size trucks and SUVs, as well as the popular Sierra and Sierra HD pickups,” he added.
Vehicle incentives and hassle-free financing also make car buying simple. Gasper reports that finance rates have never been better. In addition, Doral Buick GMC has special financing services for those customers with troubled credit.
Whether purchasing a new vehicle or certified pre-owned vehicle from Doral Buick GMC, customers can expect the same top-notch level of convenience and customer service when they visit the Certified Service Department.
“Technology drives our Service Department,” Gasper said. “Mobile apps alert the customer when it’s time to schedule service and alert us when a customer’s vehicle service light is activated, allowing us to easily diagnose the issue.”
The Service Department, which services all makes and models, is open extended hours six days a week for customer convenience. Customers receive a free first oil change and a complimentary car wash with each service visit. Loaner cars also are available.
Doral Buick GMC, conveniently located 20 minutes from “everywhere,” just off State Road 836, east of NW 87th Avenue on 12th Street, is the brand’s largest facility in Florida, and a volume leader in the state and Southeast region. Since purchasing the business in 2007, Gasper has applied his 20 years in the automotive industry to put his stamp on the dealership and grow his team from 36 to 64 employees.
“We strive to offer our customers a premier facility, product and experience when they shop with us,” Gasper said.
Doral Buick GMC also partners with the community to support worthy causes. To raise money for Breast Cancer Awareness in October, the dealership sold pink wiper blade covers and donated $1 for every Facebook “Like.”
“Nearly 90 percent of our employees have been affected or have a family member or friend who has been affected by breast cancer,” Gasper said.
Doral Buick GMC is located at 8447 NW 12 St.
For more information, call 786-245- 8310, or visit www.DoralAutomotive.com or connect on Facebook or Twitter.