50 State Security, one of South Florida’s leading security service providers, continued their long-standing support of education by partnering with The Miami Beach Chamber of Commerce on a collaboration for Security Services with Miami Beach Senior High School (MBSHS) and Principal, John J. Donohue, Jr.
The partnership includes 50 State Security’s “Pride” Training for current MBSHS Guard Personnel, Development of a comprehensive Security Plan, and High Definition Video Surveillance Cameras and equipment. “We are so fortunate to have local business experts investing in our children’s education and safety,” said Principal John Donohue.
50 State Security provides integrated security solutions including Access Control, Burglar & Fire Systems, High Definition Video Surveillance, Monitoring & Patrol Services, State Certified Security Guard Licensing, and Security Guards.
Exceptional customer service is one of the most important keys to success in just about every business regardless of the industry. At 50 State Security they not only train their staff and officers in this area, but they live by this principle.
In the fall of 2011, 50 State Security along with a team of experts created and implemented “The P.R.I.D.E. Campaign.” P.R.I.D.E. stands for Professional, Respectful, Inspired, Dedicated and Excellent. It is the 50 State version of customer service training. The goal was, and still is, to build a strong foundation through training, high expectations, and leading by example for which to build upon. Since its inception, 85% of their employees have undergone this training. All new employees receive this very valuable training during their new employee orientation.
As a direct result of this approach 50 State has experienced an increase in employee accolades from both clients and patrons alike. They celebrated these accomplishments by giving employees who excel The P.R.I.D.E. Award.
They recognize these employees on a monthly basis by highlighting them in the monthly newsletter, The PRIDE of 50 State, and by presenting them with a monetary reward and a certificate. They believe in rewarding employees when they perform exceptionally well not only with security issues but also on how they treat customers. Their customers include an endless list of students, professors, homeowners, business people, residents, other employees and the public at large. Basically, anyone they come into contact with is “their customer.”
The 50 State Security motto is “Providing Protection with Pride since 1971.” They are continuing to evolve as an organization by constantly looking for ways to improve. Through the P.R.I.D.E. Campaign, 50 State Security has improved on so many levels. The P.R.I.D.E. Campaign has had a very positive dominolike effect on the organization. Show your PRIDE today by being Professional, Respectful, Inspired, Dedicated and Excellent every day and in every way.
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